Billing Terms and Conditions

Last updated: May 14, 2026

Secure Payment Processing

At playbuddypro.shop, we prioritize the full security of your personal and financial details when purchasing kids’ fidget toys, bubble play sets, hair gem kits and other children’s novelty toys. Our store runs on Shopify Payments, an industry-leading, fully compliant payment gateway trusted by thousands of US toy retailers.
Every online transaction is routed through protected servers with 256-bit SSL encryption, which fully scrambles credit card, debit card and wallet data during transmission to block interception by outside parties. Our business strictly adheres to global PCI-DSS data security standards, and we never permanently store your complete credit card numbers on our internal servers. Only masked payment identifiers are retained for order lookup purposes.

Accepted Payment Methods

We support all mainstream US payment options for every toy order placed on our platform:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay
    When completing checkout, you must submit valid, up-to-date payment credentials. By submitting payment details, you grant PlayBuddyPro official authorization to charge your selected payment method for the full order amount displayed at checkout.

Payment Timing

  • Immediate Charge: Your selected payment method will be charged instantly once your toy order is fully submitted and confirmed on our website.
  • Mandatory Payment Verification: Every children’s toy order undergoes automated and manual payment authorization checks before we begin fulfillment and shipping. If your payment fails authorization, is declined, or cannot be verified, we hold the full right to cancel your order without prior liability.

Pricing and Fees

  • Currency Standard: All toy product pricing displayed across playbuddypro.shop is listed exclusively in United States Dollars (USD).
  • Final Checkout Total: The complete amount shown on your checkout page is the full sum you will pay, inclusive of all selected toys and applicable surcharges.
  • Sales Tax Rules: Consistent with our official Shipping Policy, mandatory state sales tax will be auto-calculated and added at checkout based on your US shipping address and Ohio tax regulations.
  • Zero Hidden Charges: We do not add undisclosed transaction surcharges, checkout handling fees, or processing markups on any toy purchase.

Billing Information Responsibility

You agree to provide accurate, current, complete billing, shipping and account information for every toy order placed at playbuddypro.shop. You must promptly update all account details including email addresses, payment card expiry dates and billing street addresses to ensure we can complete order processing and reach you regarding your kids’ toy shipments. Any inaccurate information you provide may result in delivery delays or payment authorization failures.

Chargeback & Dispute Resolution Guidelines

If you spot an unfamiliar charge linked to playbuddypro.shop on your bank or card statement, we strongly request you reach out to our customer support team before opening a formal chargeback claim with your financial institution. Our support team will review your billing record, order history and transaction details thoroughly to resolve all discrepancies fairly and quickly, minimizing lengthy bank dispute processes for both parties.

Contact Information for All Billing & Payment Queries

  • Business Operator: PlayBuddyPro
  • Support Email: support@playbuddypro.shop
  • Physical Address: 3964 Brendan Ln, Unit 413, North Olmsted, Ohio 44070
  • Service Phone: 216-553-9999
    We specialize in safe, fun children’s sensory toys, party favor kits and birthday gift toys for kids ages 3–12 across the United States. Our team is ready to assist you with billing adjustments, payment errors, pre-order payment questions, and any finance-related concerns for your toy purchases.

Get In Touch Support Details

  • Brand Operator: PlayBuddyPro
  • Support Email: support@playbuddypro.shop (All customer messages receive a response within 24 business hours)
  • Direct Phone Line: 216-553-9999
  • Registered Business Address: 3964 Brendan Ln, Unit 413, North Olmsted, Ohio 44070

Business Support Hours

Our customer service team operates out of North Olmsted, Ohio, observing Eastern Time (ET):

  • Monday – Friday: 9:00 AM – 5:00 PM ET
  • Saturday & Sunday: Support Office Closed
    All billing inquiries submitted over weekends or US national holidays will be prioritized for resolution when our team reopens the following business workday.

Quick Help Reference

  • Order Tracking: Attach your full order number in all billing emails to speed up case resolution.
  • Shipping Perk: We offer complimentary domestic shipping on all kids’ toy orders shipped within the United States.
  • Returns Guidance: For full return eligibility and steps, review our dedicated 14-day Return & Refund Policy page on our site.
  • Secure Checkout: Every toy purchase is fully encrypted and processed in US Dollars with no hidden fees.